Free Shipping for Orders Above ₹700* within Bangalore.

Free Shipping for Orders Above ₹700* within Bangalore

1. Why buy from Going Nuts?

GoingNuts (online and mobile dried fruits shop) is a Bangalore based company with a mission to offer/present nourishing alternatives to the unhealthy food culture of today’s urban lifestyle.  “Freshness, goodness and affordability” is the value system of our venture.

2. How do you ensure the quality of Dry fruits?

All our products are ethically sourced. And we make sure the products we deliver are free from market adulterations. Every nut, seed and fruit gets inspected in our state of the art facility.

3. What form of payment is accepted?

We accept payment through credit cards, debit cards, net banking, UPI and Sodexo.

Cash on delivery is available for Bangalore region only.

4. What should I do if I receive a wrong / damaged product?

Please contact our customer care number 9019523189. Our operations team will contact you & resolve the issue.

5. How long will it take for my product to ship?

For Bangalore we will deliver the order within 48 hrs.

For outside Bangalore, 3 to 10 days; depends on the location.

6. What Gifting options are available?

Please visit the Eco-friendly gifts section for our gifting option & for more details you can contact us on 9886952992 Eco Friendly Gifts | Dry fruits Gifts Customized Packs | Dry Fruit Gifts For Corporates (goingnuts.in)

7. How to Cancel the Order?

For cancelling the order you need to contact our customer care number 901523189 or email us at contact@goingnuts.in

8. Is there any delivery charge?

We charge flat 60/- for delivery outside Bangalore & for Bangalore we charge 60/- if the order value is below 700/-

9. How can I track the Order?

For order status, contact our Customer Care number 9019523189.

For out station orders, customer will get the tracking details through Email.

10. Do you ship all over India?

Goingnuts is capable of shipping to all locations within the country. We hire reliable courier partners like Delhivery.com, DTDC & Professional courier. However if courier companies do not give service in the respective area, we ship via India post.

11. Do you ship Internationally?

No, as of now we only deliver within India.

12. Do you follow COVID-19 guidelines?

Yes, we are maintaining all the covid guidelines as per Gov. rules.

General FAQ’s:

1. What are the benefits of soaking dry fruits in water overnight?

Every seed has something called the phytic acid. Phytic acid basically protects the nutrition in a seed. Hence our body may absorb only less nutrition from the nut or seeds we consume. The best way to remove phytic acid is to soak the nuts and seeds in water for 6-12hrs. This way the seed gets activated (sprouted).

2. Can spices be stored for a long time?

It varies from spice to spice. However, in general, the best way to protect spices is to keep it in an air tight container and avoid exposure to light.

3. Can nuts be stored for a long time?

Exposure to light and oxygen are the biggest reasons for the infestation and fermentation in nuts and dry fruits. The best way to store nuts is to keep it in an air tight container and store it in a dark place. For all products whose shelf life may be increased by Refrigeration, we inform the customers by adding a “Refrigeration required” sticker.

4. Why is our wild raw honey frothy?

Meet Frothy Wild Raw Honey

Honey fermentation is a natural process in raw honey due to the high amount of pollen and moisture. This allows the natural yeasts and enzymes (mostly put there by our hard- working bees) to start the fermentation process. This is the very reason why most of the honey today is heated. Remove the pollens (pollens are many-a-times expensive than honey itself) to stop fermentation.

Raw Honey Fermentation leads to rich and sharp taste & the smell makes honey soft and frothy in appearance with a kick of the tastebuds. This is one reason why many love Raw Honey. Add it to your lukewarm water or dressing fruits, muesli and yoghurt or make it more creative. Raw Honey can be used just like any other honey.

5. HOW TO STORE WILD RAW HONEY?

Wild raw honey has flower pollens in it and so it keeps fermenting. The best way to store raw honey is to leave the bottle in a dark place (like inside the cupboard) and it is best to open the lid of the bottle at least once in a month (if not the bottle might burst).

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